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Returns

Our aim is to provide hassle free comfort on the beach, this also applies to our returns policy.

So, simply, all items returned must be in new condition, unworn, unwashed and definitely no sand in the pockets.

To receive a refund: Your package must be postmarked for return within 14 business days of the delivery date of your original package. Once your return is processed, it may take up to 3-5 business days to receive the refunded amount back to the card used. 

Exchanges: We like to make exchanges as easy and fast as possible. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know what item(s) you would like and we will reserve it for you. This will also ensure that the item(s) you are wanting does not sell out. After receiving your return, we will call you with the exact shipping amount for your exchanged item(s). We can only hold exchange items for 7 business days.

Returns Address:

The Original Cornish Beach Robe Co.
PO Box 1563
High Wycombe
HP11 9LH 
 
 
Something wrong with your order?

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. right away! We are always here to help.

 

WANT TO RETURN AN ITEM? 

Ok, no problem. Here's how:

-First, reference our return policy above and make sure the item(s) to be returned meet all of our criteria.

-Next, Print & COMPLETE the return form (PDF file) below and include it in the box with the item(s) you are returning. 

-Lastly, swing by your local Post Office, UPS or FedEx location to ship your package. We recommend getting a tracking number for your package, as we are not responsible for items that are lost while in-transit to us.

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